Privacy Policy

Last Updated: January 6, 2025

Welcome to the Igloo Cannabis Store (“Company,” “we,” “our,” or “us”). This Privacy Policy (“policy”) govern your access to and use of our website, mobile applications, and in-store services located at 120 S Michigan Ave, Suite B, Big Rapids, MI 49307.

1. Information We Collect

1.1. Personal Information

• Name
• Date of birth
• Government ID information
• Contact information (phone, email, address)
• Medical marijuana card information (if applicable)

1.2. Transaction Information

• Purchase history
• Product preferences
• Payment information
• Loyalty program activity

1.3. Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. Cannabis-Specific Privacy Considerations

2.1. Medical Patient Privacy

• HIPAA compliance for medical records
• Separate storage of medical documentation
• Enhanced protection of condition-related information
• Strict access controls for medical information
• Special handling of caregiver relationships

2.2. Purchase History Privacy

• Secure storage of all transaction records
• Compliance with state reporting requirements
• Limited employee access to purchase history
• Deletion protocols for expired records
• Protection of consumption patterns

2.3. How We Use Your Information

2.1. Primary Uses:

• Process your purchases
• Verify your identity and age
• Maintain your loyalty account
• Send important updates about your purchases
• Comply with state regulations
• Improve our products and services

2.2. Marketing Communications:

• Special offers and promotions
• New product announcements
• Store events and updates
• You may opt out at any time

3. Information Sharing

3.1. We Share Information With:

• Payment processors
• State regulatory authorities (as required by law)
• Security and fraud prevention services
• Marketing service providers (with consent)

3.2. We Never:

• Sell your personal information
• Share your information with unauthorized third parties
• Use your information for unauthorized purposes

4. Data Security

4.1. We implement reasonable security measures to protect your information:

• Encryption of sensitive data
• Secure storage systems
• Employee training and access controls
• Regular security assessments

4.2. While we take precautions, no system is completely secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Receive a copy of your information

6. Data Retention

6.1. We retain information as long as:

• Required by law
• Needed for business purposes
• Necessary for fraud prevention
• Required for dispute resolution

6.2. When no longer needed, information is securely destroyed.

7. Cookies and Tracking

7.1. We use cookies and similar technologies to:

• Improve website functionality
• Analyze usage patterns
• Remember your preferences
• Provide targeted marketing

7.2. You can control cookie settings through your browser.

8. Children’s Privacy

8.1. Our services are not intended for individuals under 21.

8.2. We do not knowingly collect information from minors.

9. Changes to Privacy Policy

9.1. We may update this policy periodically.

9.2. Significant changes will be notified via:

• Email
• Website notice
• In-store posting

10. Contact Information

For privacy-related questions: The Igloo Cannabis Store 120 S Michigan Ave, Suite B Big Rapids, MI 49307 [Contact Email] [Phone Number]

11. Compliance with State Laws

11.1. This privacy policy complies with Michigan state regulations regarding cannabis retailers.

11.2. Additional privacy protections may apply for medical marijuana patients.

By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions and Privacy Policy.